Making and Shipping Information
Handmade with Care
At Natures Finds Studio, we take pride in crafting each piece of jewellery with attention to detail and care. Please read the following information to understand our production process and shipping policies.
Handmade Creations
All of our jewellery items are meticulously handmade - passion put into creating each piece. Due to this handcrafting process, please allow up to 7 business days for your order to be dispatched. However, we always strive to get your treasures ready for shipping in under 3 days whenever possible.
Hallmarked Items
Certain items in our collection require hallmarking at the assay office as mandated by law. These hallmarks signify the quality and authenticity of precious metals. Items that need assaying will have specific notes mentioned on their individual product pages. Please note that hallmarked items may take up to 4 weeks for delivery due to this additional process.
Shipping Rates and Times
United Kingdom
- Standard Shipping (1-3 Business Days): £5.99
- Express Shipping (2-4 Business Days): £3.99
- Free Shipping on Orders Over £80 (2-4 Business Days)
International
- International Shipping (3-17 Business Days): £24.99
European Union
- EU Shipping (2-11 Business Days): £15.99
Order Tracking and Communication
Once your order is shipped, we will provide you with tracking information so you can keep an eye on its journey to you. In the unlikely event of a delay, we will do our best to keep you informed and ensure your package reaches you as soon as possible.
Packaging and Protection
We take great care to package each item securely to ensure it arrives at your doorstep in pristine condition. Our packaging is designed to protect your jewellery from any damage during transit.
Returns and Damages
If your order arrives damaged or you encounter any issues with your purchase, please contact us as soon as possible and refer to our Returns and Refunds policy. We are committed to ensuring your satisfaction with our products and services.
Contact Us
If you have any questions or need further assistance regarding your order, feel free to contact us. You can reach us at contact@naturesfindsstudio.com or 07493796900.
Thank you for choosing Natures Finds Studio. Your satisfaction is our priority, and we look forward to bringing a touch of nature's beauty into your life.